Systems/Operations Episodes

April 11, 2022

67: On Accountability, Energy Management & The Lord of the Rings (fea…

Even the most mundane entrepreneurial workdays can feel like epic, near-impossible tests sometimes. We have so many details to keep track of, tasks to complete, shiny objects to avoid - and it seems like the bigger our hearts...

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March 14, 2022

63: On Fun, Fit & Blackwing Pencils (feat. Liz Scully)

Is having fun truly an essential part of self-employment? How can we make people feel safe, seen, and supported and profit from those efforts? And what can we learn about seizing opportunities from the makers of the most belo...

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Jan. 31, 2022

57: On Intentionality, Instinct & Rogue Agents (feat. Andrea Freeman)

We may be human beings and not human doings - but it's hard to remember that when you're a small business owner with a ravenous to-do list. How can we get it all done without sacrificing ourselves? Can we shine brighter by do...

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Jan. 24, 2022

56: On Aggression, Inspiration & The Real Housewives (feat. Amanda Ab…

Oh, entrepreneurship! So glossy! So masculine! So freaking dramatic (before you have healthy boundaries and fabulous income)! What's a heart-centered business owner to do? What are the secrets not only of growth, but of stayi...

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Jan. 3, 2022

53: On Boundaries, Burnout & So I Married an Axe Murderer (feat. Ambe…

It's a whole new year - are you feeling the crushing weight of expectations already? Maybe you promised yourself you'd somehow be shinier or more prepared for this year? Screw that! This week, Amber Hawley is here to remind u...

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Dec. 20, 2021

52: On Competition, Risk & The Santa Clause (feat. Shauna Armitage)

Ho ho ho - it's a TLTQ Holiday extravaganza and we're digging deep into that heartwarming concept known as professional jealousy. Wait, what? Yep! And for extra fun and cheeriness, we discuss the holiday classic where Santa d...

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Dec. 6, 2021

50: On Collaboration, Expectations & John Legend (feat. Pamela Slim)

TLTQ celebrates our 1st birthday in this powerhouse interview with Pamela Slim, author of Escape from Cubicle Nation , Body of Work , and The Widest Net ! As a small business owner, it's easy to think of yourself as a rock or...

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Nov. 29, 2021

49: On Habits, Learning Curves & Peloton (feat. Dallas Travers)

Habits - they surely don't feel very sexy. We got into self-employment for the freedom, right? But un-shiny necessities like routines, rituals, and consistent behaviors are the keys to your success, confidence, legacy, and mo...

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Oct. 5, 2021

42: On Impact, Inclusion & Pitch Perfect (feat. Melissa Marcelissen)

If you want to have a thriving small business (not to mention be a good human) in 2021, things like "diversity" and "equity" can't just be buzzwords. They must be chosen, advocated for, and practiced daily. But, how can we go...

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Sept. 27, 2021

41: On Starting, Strategizing & Breaking Bad (feat. Coach Jennie)

What's more important - the plan or the action? When is a rock-solid strategy essential and when is it just a distraction? And how can we rise up against the constant looming threats of perfectionism, procrastination, and dou...

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Aug. 9, 2021

35: On Meaningfulness, Self-Love & The Good Place (feat. Chantelle An…

What the heck does intentionality actually look like? How do you know if you're showing up in a way that fulfills all the labels you've put on yourself? And how can we cut through the noise and connect with our clients, colle...

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July 6, 2021

31: On Customers, Compatibility & The 5 Love Languages (feat. Anika R…

"I love my clients!" Hopefully, all small business owners have said this from time to time. But, love is a verb. What does it mean to actually show up for your ideal clients in a loving but still professional way? Are you sho...

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May 17, 2021

24: On Prioritization, Balance & The [Former] Royal Family (feat. Hol…

What's the best way to build a business without burnout? What if you can only dedicate a third of your time to your dream? How do you know if you're doing enough of the right things - and what is just noise? And what does any...

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May 3, 2021

22: On Interviews, Visibility & Dateline (feat. Margy Feldhuhn)

What comes first - a polished, magnetic message or the perfect platform? What really matters when it comes to visibility - is it truly all about your eyeliner or backdrop? How can a camera-shy business owner make a lasting im...

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April 19, 2021

20: On Wellbeing, Profit & Grace and Frankie (feat. Sandra Francisco)

Are you growing your business with your wellbeing in mind? Are you showing up with your profit in mind? According to this week's guest, the "secret sauce" of fulfillment is mastering both simultaneously. Easier said than done...

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April 12, 2021

19: On Leaning Out, Saying No & Bret Michaels (feat. Crista Grasso)

What keeps your fans returning, year after year? What stays in their hearts and grows with them? And - what is just noise? For most small businesses knowing what to ditch, what to delay, and what to double down on is a consta...

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March 22, 2021

16: On Community, Conversation & Kobra Kai (feat. Ryan Alford)

"Real wants to do business with real." We've all been told a million times that authenticity and transparency are essential, right? But - why does it actually matter? This week, big-time marketer and multi-business-owner Ryan...

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March 15, 2021

15: On Authority, Delegation & Jeopardy (feat. Terry McDougall)

How are you investing your time and energy as a small business owner? Are you spending the majority of your workday in your zone of genius? Or - like so many of us - are you determined to do damn-near-all of it yourself only ...

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Jan. 25, 2021

8: On Misfits, Mentors & Dumbledore's Army (feat. Mel McSherry)

Launching a business takes gumption and a dream. Sustaining that business? Well, that requires patience, tenacity, support, and a rock-solid plan. How can we take our profitability seriously without killing what's shiny? On t...

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Dec. 21, 2020

3: On Persistence, Talent & Dave Matthews Band (feat. Bryce Conlan)

There are approximately 9 billion pieces of content about starting a small business - but sustaining that business? Not so much. What does it take to find your footing in your market, and how can you stay put once you reach t...

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Dec. 7, 2020

1: On Authenticity, Drive & Ren & Stimpy (feat. Diann Wingert)

We hear so much about authenticity, transparency, and the need to stand out. But what does any of that actually mean - and how do you know if you're showing the right sides of yourself? Therapist-turned-coach Diann Wingert si...

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